We process orders within 24 hours, and standard shipping takes 5–8 business days within the US. Need it sooner? Express shipping is available at checkout and typically arrives in 2–3 business days.

Absolutely! We offer hassle-free returns within 30 days of delivery — even for our most playful products. Items must be unused and in their original packaging. We'll send you a prepaid return label.

We ship to over 30 countries worldwide! International delivery typically takes 10–15 business days. You'll see the exact shipping options and costs for your location at checkout.

Our Whimsy Guarantee means if your item doesn't spark joy within 30 days, we'll take it back — no questions asked. We believe every product should bring a smile to your day, just as the name Boreal-brook promises!

Most of our items are low-maintenance! Fabrics can be machine-washed cold and tumble-dried low. For decorative pieces, a gentle dusting or wipe with a damp cloth keeps them looking fresh. Specific care instructions are included with each product.